Frequently Asked Questions

Dream Con will be hosted in the George R. Brown Convention Center located at 1001 Avenida de las Americas, Houston, Texas 77010 beginning Friday, May 30th and ending Sunday, June 1st, 2025.

That information is not currently available and will vary from year to year. Continue to monitor the Dream Con website, mobile app, and social media accounts for updates.

Dream Con is thankful to have grown so quickly within the past few years. Therefore, we're making changes to accommodate more attendees and enhance the Dream Con experience by exploring a new venue with optimized resources and a new ticketing software with more robust, agile attributes.

The venue will allow Dream Con to centralize and streamline it's diverse scope of programming verticals which have exponentially developed over the last six years into one home. The ticketing platform will integrate contemporary design with unique, advanced features in addition to revamped iterations of common industry protocol. However, please note for the first release of badges during the early drop in August 2024, coordinators will solely focus on ensuring a simplified and accessible customer experience to familiarize the community with the system's baseline interface and assess its long-term viability. Over the next several months, event coordinators will collaborate with TIXR to assess the potential inclusion of a few new system features intended to enhance the modern ticketing experience. Our team cant wait to share updates regarding these features on a rolling basis with the community when they are fully configured and aptly documented for attendee review/utilization.

RDCworld and the Dream Con staff appreciate everyone's patience and anticipation as we navigate these transitions to take the first steps towards a new era in this event's legacy.

COVID-19 restrictions have shifted across the nation since the initial reports of outbreak. The Dream Team always maintains a close eye on these changes and more importantly, the leadership is aware of updated health care policies which have impacted insurance, thus shifting equitable access to Covid-19 tests and vaccination. From a lens of equity and access, we have amended our Covid-19 policy to reflect the current state of the world and appreciate your understanding. Please review the Rules and Policies page for additional details.

Any personal bags equal to or smaller than a standard backpack will be authorized for entry after being checked by security. Containers larger than a standard backpack will also be checked but may be denied entry. Clear bags are not mandatory but welcomed and encouraged to expedite the security process.

Attendees are not authorized to use their personal monetary assets to purchase products, goods, and services of any kind for any reason on behalf of individual or en masse Dream Con attendees without explicit written confirmation/request by all three of the following entities: 1) Dream Con Accounting Department representative, Dream Con HR/Recruitment Department representative and Dream Con Programming Department. These three entities must collectively approve the purchase and reimbursement of any products, goods, and services in advance of procurement. “Attendees” includes but is not limited to staff, exhibitors, panelists, talent, partners/sponsor etc. “Products, goods and services” may include but are not limited to food/drink for a lounge or communal space, supplies for specific activities such as the cosplay repair room or registration hall, printing services, packaging and shipping services from parcel delivery companies (UPS/FedEx) etc. Unauthorized purchase of products, goods, and services on behalf of Dream Con will not be entitled to reimbursement.

If you need to report an incident, please fill out the Dream Con Incident Report Form.

Feel free to contact us with any additional questions, comments, or concerns at your convenience or leisure.

Please refrain from submitting queries and details regarding specific incidents (especially those with personal, identifiable information) via social media direct messages or posts. Those platforms are operated by a separate team without access to management systems to properly investigate and resolve incidents.‍

An admission "badge" is a tangible plastic card (sometimes paper, metallic etc.) that contains various types of information relevant to the event such as a barcode, QR code, attendee name, venue maps, policies, disclaimers etc. This card is fastened to a lanyard that must be worn by each attendee for the duration of the event after being picked up from the registration area. Admission badges must remain in your possession and be visible at all times.

NOTE: There is no unique personal information of attendees (name, address, email, phone number etc.) visibly printed on the physical badges/tickets/wristbands picked up on-site at the event.

Admission badges will be checked repeatedly by event staff and security throughout the event. REMINDER: Attendance is a privilege, not a right. Badges can be voided and revoked at any time without refund at staff discretion, but especially, for violation of any policies, procedures, and protocol.

‍For this event, "tickets" are add-on products available in limited quantities and/or at an additional cost. This means in some instances both an admission badge and separate ticket may be required to participate in specific programming. Tickets may be utilized for special activities such as meet and greets, parties, maid cafes, demos, sporting events, sponsorship/partnership initiatives etc. Tickets may also be restricted exclusively to event attendees that have pre-purchased admission badges and may not be available to the general public.

Badge pickup is available only on-site at the hosting venue. Dream Con will announce the room location closer to the convention date. Attendees can visit the area to pick up badges during all three (3) days of the event. Check Dream Con’s website and mobile app for the Registration area hours of operation as these may vary from year to year. If that information has not been published on the aforementioned platforms, please continue to check back at a later time until they appear. When arriving at the venue, attendees should look for signage to assist/guide them towards the Registration area’s exact location.

NOTE: Single-Day Admission Badges can only be picked-up on the same day in which they are valid for entry. For example, Saturday-Only and Sunday-Only badges cannot be picked up on Friday.

Registration is where attendees go to receive their admission badge and other credentials to enjoy the convention. There will be signage when you arrive at the location, pointing you in the right direction, or you can ask an event associate where to go. 

‍NOTE: Special badge types (i.e. exhibitors, press, partners) may each have a separate registration area/hub/desk separate from the general public. If you have been approved for a special badge type, you will receive confirmation and follow up emails regarding all instructions for pick up. Please verify by contacting the Dream Con department email address that issued your confirmation.

All three-day admission badges are only required to visit the registration area once: during their first day upon arriving on-site at the venue. The credentials claimed at this time during the initial pick-up will be valid for the entire duration of the event. If a supplemental credential (e.g. ADA wristband, weapons check, etc.) other than an admission badge has been lost or stolen an attendee may need to revisit the Registration area(s) for a replacement.

Single Day Badges can only be picked up in-person on the day in which they are valid for entry. If an attendee has an order with multiple single day badges across different days they must return to registration each day.

‍REMINDER: Admission badges that are lost or stolen will not be given complimentary or at-cost replacements.

Early registration is an optional opportunity for attendees to pick-up their pre-purchased admission badges and other credentials (i.e.  ADA wristband) in advance of the event’s primary programming days. Early registration may occur exactly one (1) calendar day (i.e. Thursday) prior to the main weekend of programming. The duration of Early Registration varies between approximately two (2) to eight (8) hours depending on staffing availability and attendee interest. Staff highly recommends participating in early registration to minimize/reduce wait times, foot traffic, and congestion at registration during regular programming hours. On-site/at-the-door sales of admission badges will not be available during early registration. ONLY admission badges pre-purchased online prior to this day will be available for pick-up. 
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NOTE: Typically, there are no other official on-site activities in the venue(s) planned for attendees to participate on Thursday during early registration but please monitor the Dream Con mobile app, website, and social media accounts for any special updates/announcements.
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‍REMINDER: Early Registration operations are subject to change each year at the event leadership’s discretion without notice. Confirm the location and hours of operation each year via official announcements from the Dream Con mobile app or website. If this information has not been announced upon viewing these platforms, please continue to revisit/check at a later time for future updates.

Standard general admission badges will be available for purchase during the following dates/times:

Friday, August 23rd @ 7:00pm CST / 8:00pm EST / 5:00pm PST
Friday, October 11th @ 7:00pm CST / 8:00pm EST / 5:00pm PST
Friday, November 15th @ 7:00pm CST / 8:00pm EST / 5:00pm PST
Friday, December 13th @ 7:00pm CST / 8:00pm EST / 5:00pm PST (Final Drop)

Please monitor the Dream Con mobile app, website, and social media accounts for announcements regarding future admission badge release dates not listed above. There are currently no details available regarding badge upgrades to high-tier Premium badges.

WEEKEND Badge (3-Day) $150: This 3-day badge grants full standard access during regular show hours to Dream Con’s exhibit hall, gaming hall, tournaments, panels, screenings, and general convention space.
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Friday Badge (1-Day) $75.00: This single-day badge grants full standard access during regular show hours to Dream Con’s exhibit hall, gaming hall, tournaments, panels, screenings, and general convention space. Not upgradeable and non-transferable.

Saturday Badge (1-Day) $75.00: This single-day badge grants full standard access during regular show hours to Dream Con’s exhibit hall, gaming hall, tournaments, panels, screenings, and general convention space. Not upgradeable and non-transferable.

Sunday Badge (1-Day) $60.00: This single-day badge grants full standard access during regular show hours to Dream Con’s exhibit hall, gaming hall, tournaments, panels, screenings, and general convention space. Not upgradeable and non-transferable.‍‍

Pricing for each badge type may vary from year to year and will require additional costs such as taxes and processing fees which are applied at checkout via the primary ticketing platform. There may also be options for special features such as order protection, payment plans, or wait list enrollment which each also incur a separate nominal fee if the platform offers such services and an attendee chooses to pursue those options. In some circumstances, Dream Con may authorize a third-party exchange system to facilitate fair market returns/resells which may also cause pricing to shift within the same calendar year. For the most accurate official pricing, please directly monitor and review Dream Con's primary ticketing platform TIXR when the purchase portal is publicly available.

Badges, tickets, and other admission products can only be purchased online via TIXR. Dream Con does not accept transactions via phone or in-person at the venue. Please click the hyperlink shared via the Dream Con website, mobile app, and social media accounts then follow the on-screen instructions.
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TIXR is the only approved platform to purchase authentic Dream Con admission badges at standard rates. Be advised our partners may use alternative platforms for their independent services and events.

Dream Con strongly discourages attendees from purchasing any resold badges via social media such as lnstagram, Twitter, and Facebook. In most cases, these are typically scams.
‍The onsite registration area at our venue requires a valid photo ID in which the legal name matches the QR confirmation’s ticket name or billing information’s order name.

Only the original primary customer listed on the order name within the billing information of a confirmation web page is authorized to execute or request updates of any kind on a purchase completed via TIXR.

Unfortunately, no. Dream Con does not offer options to mail badges via any courier or parcel delivery services. All orders must be picked up in person on-site at the venue by the registered name in the ticketing platform/system upon presenting a valid photo ID.

Unfortunately, no. Successful purchase of an admission badge only grants entry into the venue and access to general communal spaces such as the exhibit hall. All travel, lodging, or other hospitality accommodations must be separately researched and privately procured at the expense and liability of each individual attendee. Be advised based on operational need and city permit approvals the hosting venue may provide concession stands, a food court, food truck rally, or other opportunities for attendees to purchase consumable products. Additional information regarding such initiatives may be available closer to the event. Continue to monitor the Dream Con website and mobile app for updates.

NOTE: Venues typically do not allow attendees to bring outside food and drink (neither purchased or homemade) into event spaces per the guidelines of property management. Exceptions may be made for water or other consumables required for medical reasons if permitted by property management. Please contact property management directly if you have any medical reasons and require an exception.

Each unique customer name and email is permitted to purchase a maximum of four (4) admission badges across all transactions and public admission releases. Any registered names, emails, or phone numbers that infringe on this protocol may have the applicable order(s) or prohibited purchases (i.e. five admission badges or more) CANCELED. Repeat offenders will incur cancellations without refunds which may result in a ban to future Dream Con events.

Event staff reserves the right to invoke this protocol at any point between the online transaction date/time and in-person pickup at the venue. All orders require the attendee’s legal name be submitted prior to purchase and must match a valid photo ID physically presented on-site by the credential's original owner. This is mandatory, non-negotiable, and required for pickup at the venue. No remote/digital identity verification will be accepted.

The advertising of Dream Con admission badges, activity tickets, or other event products in your sweepstakes or promotions is prohibited without explicit approval/preauthorization from the executive leadership in primary departments (i.e. Accounting, Communications etc.0

Dream Con does not recommend engaging in unofficial independent giveaways hosted by organizations (e.g. corporate brands, non-profits etc.) or individuals (e.g. fans, influencers, cosplayers, streamers, content creators etc.) which have not been concurrently developed with or directly promoted by the event leadership. Organizations or individuals conducting giveaways without consulting the Dream Con leadership or the knowledge of event staff is highly not recommended. The team respects each person’s autonomy to pursue such opportunities at their own risk however exceptions to established registration policies will not be granted. All official admission badge/special ticket giveaway requests must receive written approval via both the Dream Con Partnerships and Registration departments in advance of any public announcements or solicitations. Individuals may request the opportunity to partner with Dream Con to conduct an official admission badge/special ticket giveaway with full administrative support and protections by contacting info@dreamconvention.com in advance of any public announcements or releases. The event leadership must be privy to the exact details, circumstances, requirements, and parameters to ensure an official giveaway is fair, legal, and suitable for public involvement to mitigate exploitation of participants, dissemination of misinformation, unethical/grotesque self-promotion, administrative misconduct, and operational malfeasance.

NOTE: Sending correspondence requesting approval or administrative support for an unofficial/unauthorized giveaway after it has been conducted without the knowledge or counsel of staff is strictly prohibited and will not be grounds for exceptions to established registration policies; this includes editing or renaming confirmations. Dream Con staff will not be held liable for failed fulfillment or improper name registration of unofficial independent giveaways. Dream Con reserves the right to deny any request without explicit disclosure.

‍An individual may buy badges for other people, however, there are a few things that should be considered:

a. For onsite pickup, our registration area requires a valid photo ID matching the name on the order and/or ticket name. If both the order and/or badge name are registered in your name and NOT in the person you are purchasing on behalf of then that person is unable to pick up the badge. Even if that person is the one who will actually be on-site at the venue to attend the event, their entry will still be denied. No exceptions. The order and/or badge name MUST be in the name of the person who will physically attend the event.

b. Upgrades and some separately ticketed events are sold on the primary ticketing platform are only accessible via the original customer's email used to submit the order. The person you purchase on behalf of will not be able to participate in these upgrades or exclusive sales if their information is not submitted in the billing information section; you will have to log in to your email and TIXR account again at a later time to do so on their behalf. No exceptions.

c. If you are purchasing on behalf of minors, please note that those attendees are still required to have an adult/guardian/companion with a valid photo ID on-site to pick up the badge (especially if they do not have a valid photo ID themselves).

Minors between the ages of fourteen (14) and seventeen (17) are recommended to have an adult/guardian/companion on-site remain at the venue. Minor attendees thirteen (13) and younger are required to have an adult attend and remain on-site at the venue at all times.

Yes. The cosplay contest is free to enter, however, a previously purchased admission badge of any type is required and should be procured prior to submitting an entry application. Companions/assistants of contestants should also purchase badges if attending the con.

Yes. A standard admission badge of any type is required before entering and will be cross-checked with the primary ticketing platform database to ensure enrollment. These tournaments also have a separate entry fee that must be paid. Please note the entry fee is non-refundable under every circumstance; even if a competitor is unable to secure an admission badge in a timely manner. Please pursue at your own risk.

Yes. A standard admission badge of any type is required for entry into the con, even if you are accepted as a panelist. Please note, Dream Con has discontinued complimentary badges for accepted panelists since September 2023.

‍Since Dream Con 2024 event coordinators have worked to create more opportunities for badge purchases and maximize opportunities for participants. We believe this extended timeline promoted in advance of the event helps everyone adequately prepare for the convention regardless of the panel decision made. We recommend that you encourage anyone you invite to your panel to acquire badges as soon as possible if they would like to guarantee admission to Dream Con. Otherwise, you're welcome to leave the circumstances up to chance.

Although not required, staff highly recommends purchasing a standard admission badge during public release. In the event an applicant is not selected a standard badge purchase will guarantee entry to Dream Con. Each program has limited capacity and additional opportunities for rejected applicants to purchase badges will not be available. Please review each department’s webpage and application for additional details.

Rejected applicants will not receive an extra opportunity to purchase badges after all public releases have been completed. We recommend purchasing a badge during the public release if you would like to guarantee entry to Dream Con in the event you are not chosen to participate in one of the aforementioned areas/departments.

Unfortunately, no. The standard rates will apply.

Accessibility wristbands are offered free to fans with mobility, vision, hearing, ASL, and other medical or accessibility needs. These wristbands can be picked up onsite at Dream Con's registration area or information desk and may grant access to specific line queues and/or seating. Please note: These wristbands only provide additional access and do not include admission. ADA attendees and their companions/assistants must still have a pre-purchased admission badge prior to requesting a complimentary accessibility wristband.

Unfortunately, no. Badges will not be given complimentary or at cost replacements. mareports of deliberate The confirmation email/webpage QR code(s) used for pick-up will not act as a substitute for the original admission badge and does not entitle the attendee to a replacement admission badge. Please be mindful and responsible of your admission credentials at all times.

Upgraded badges are limited quantities of premiere passes that grant access to additional perks, rewards, and benefits to a select group of attendees. The product names vary from year to year and sometimes include commemorative and special packages. Eligible customers are permitted to participate in an upgrade session where they simply pay the difference between their currently purchased standard badge and the desired higher-tiered badge.
‍REMINDER: Upgrades have limited availability and are not guaranteed to all qualifying customers. Only the email and name submitted with the original billing information will be permitted to perform the upgrade for themselves and/or every name and QR code within their order.

Caregivers, chaperones, parents, guardians, aides and all other third-party personal liaisons providing on-site oversight or support (for minors and persons with disabilities requiring accessibility accommodations) are required to be in possession of their own individual standard admission badge purchased independently via public releases or have an badge purchase on their behalf by their associate. This must be completed in advance of arriving on-site at the event as registration coordinators will not be authorized or equipped to facilitate admission badge sales during pickup. Caregivers, chaperones, parents, guardians, aides and all other personal liaisons are not charged an increased or reduced admission badge price to attend Dream Con alongside their associate.

If a caregiver, chaperone, parent, guardian, aide, or other attendee third-party personal liaison will only be on-site to facilitate the pickup of badges and will not be remaining at the venue throughout the event to accompany their associate from activity to activity then an admission badge is not required as they may vacate the premises after the initial pickup.

TIXR is the official ticketing system/platform for procuring authentic Dream Con admission badges. TIXR acts as a data processor for and on behalf of partners and clients in event management-related services included but not limited to registration and ticketing, credit card processing, event data management. Personal data processed by TIXR on behalf of clients are not used by TIXR for any purpose other than the fulfillment of contracted services with said clients.

RDCWorld and their guests reach millions of people from various backgrounds across multiple platforms all over the world. Unfortunately, it is impossible to meet that demand but we do our best to ensure everyone has a chance.

Every year Dream Con anticipates tens of thousands of potential attendees attempting to access the ticketing platform simultaneously during each release. This can cause the system to become overwhelmed. Even if there were enough badges available for each person that wanted one, the sheer quantity of people accessing the same digital point of sale at once will continue to cause errors, failures, and crashes. Unfortunately, the event cannot offer supplemental opportunities to purchase badges due to technical difficulties during public admission badge releases. First, these circumstance are typically beyond the control of event leadership as they may be caused by the customer/participant's personal software or hardware technology service proprietor in addition to the third-party contracted ticketing platform's engineering infrastructure. Second, such incidents are unfortunately common occurrences for high-demand products (i.e. sneaker releases) and events (i.e. Ticketmaster concerts) which face similar digital challenges. Our team empathizes with all affected participants and encourages them to monitor the Dream Con website, mobile app, and social media accounts for other opportunities if they're purchase experience is impacted by any of the aforementioned technical difficulties  We appreciate your patience, cooperation, and support as coordinators collaborate with the industry at large to research and develop solutions to mitigate such incidents in the future.

Unfortunately, until a customer clicks "submit" and receives a confirmation email with a QR code, a badge is not guaranteed. Waiting in the queue and/or having an event product selected does not place it on hold. At any given moment, the badge(s), after party ticket(s), programming reservation, or other event product in your cart will be up for grabs by hundreds, if not, thousands of people.

Unfortunately, without a TIXR 10-digit Order ID, TIXR confirmation email, or other official third-party administrative records such as banking statements then customer support will be unable to assist with your incident. We recommend revisiting the website in the future when your desired event product is available again and attempting to process another transaction.

The charge is likely an "authorization hold" which serves as a digital ping by the ticketing platform to verify the authenticity of the financial account information input during checkout before finalizing the transaction. If you have an authorization hold but did not receive a confirmation screen and/ or email confirmation, contact us to verify the registered email was input correctly.

If the email was entered correctly, badges may have sold out right before the "submit" button was pushed; therefore, the hold should be reversed due to insufficient product quantity and removed within seven (7) to fourteen (14) business days. NOTE: Having a badge in your cart does not guarantee a purchase. If another customer in a remote location is faster at completing the process, the badge in your cart may be removed if there are no additional supplies of that product type left in stock.

Please contact TIXR Customer Support with the following information:
- the email used to purchase your order
- your Order ID
- the last 4-digits of the credit card used on the order.

Unfortunately, those options are not available. The standard policy enclosed within the terms of service for all admission badges communicates these event products are ineligible for refunds, transfers, exchanges, or rollovers due to customer personal circumstances including, but not limited to, illness, marriage, divorce, educational enrollment, military deployment, change in employment status, etc. We apologize for the inconvenience however this is a critical component in combating scalpers and scammers. This policy is not meant to pressure any person into making a purchase. Please only commit and make a purchase if you feel capable and comfortable assuming such financial risk. The event leadership reserves the right to grant an exception to this policy at staff discretion if a third-party anonymous return/exchange for admission badges is available and authorized for implementation by Dream Con.

Transfers are any attempt/ request to redeem or utilize a registered admission badge by a different person/ third-party that was not transmitted/submitted during checkout of the original completed transaction. Admission and perks can only be used/redeemed by the registered person/name in the ticketing system and are not transferable to anyone, including friends, children, partners, spouses, etc. Neither written consent nor video conferencing (FaceTime, Zoom etc.) will be accepted.

Approved exhibitors, panelists, and press whose associates have a sudden change of plans may not loan/ give their credentials to another under any circumstances. Dream Con's Programming, Press or Exhibitor teams must be contacted with a formal request from the original program applicant(s) no less than 30 days prior to the beginning of the event; or a date/ time agreed upon in writing by the Programming/ Press/ Exhibitor director. If approved, fees may apply as determined by the director. No changes will be authorized within 14 calendar days of the event's first full day of programming.
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Rollovers are requests to validate a ticket/badge registered, issued and/or distributed during the current event/ year for a future event/ year. Dream Con's ticket types, classifications, benefits, and prices may shift from year to year and there may not be an equivalent product type available. Thus, standard policy is that rollovers not be authorized unless under extreme circumstances that have been formally reviewed by executive staff and given written approval.

That option is not available. Dream Con strongly discourages attendees from selling/purchasing resale badges indirectly from other attendees especially via social media (i.e. lnstagram, Twitter, and Facebook.) The onsite registration hall at our venue requires a valid photo ID be presented by the original customer/badge holder on-site with the legal name to match the originally submitted name on the order. The name on the order is not editable.
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‍Our registration associate will scan the QR code whether it is presented physically or digitally. Even if the physical paper presented displays an edited unauthorized name, the original/scanned name shown by the GrowTix system will be given precedence and entry will be denied. Please consider and understand this before making your purchase. We encourage all community members to inform and hold each other accountable.

Additional credentials may be requested by the primary applicant no less than 60 days before the event’s first day of activities and must be approved in writing by the Programming Department’s Leadership.

No, members must pick up their badges individually. There are no exceptions!

Yes, but only once. This request must be submitted in writing via email and approved by The programming director beforehand. Additional details will be provided to approved applicants regarding the process  in their confirmation documents.

No, past approvals do not guarantee that your application will be approved for Dream Con 2024.

No, all changes must be made at least thirty (30) calendar days prior to Day 1 of Dream Con. There are no exceptions!

No, Dream Con does not offer financial compensation or accommodations (travel, lodging, meals, parking, etc.) for any programming host or group. 

No, all Main Stage acts are curated solely by Dream Con’s Main and Special Events Team.

Yes, you can email us directly at programming@dreamconvention.com. Please note that you must apply to be a volunteer/staff member to directly work in our team. Please do not send staffing inquiries via email.

As a reminder, complimentary admission badges have been discontinued for this program. Contact programming@dreamconvention.com for clarity regarding admission policy and protocol for panelists.

To ensure entry to Dream Con, it is recommended that you purchase an attendee badge before applying for a panel badge. Rejected applicants will not receive an extra opportunity to purchase badges after all public releases have been completed.

You should apply if you are already interested or will be attending Dream Con. Your location will not negatively affect your application. Please be advised that flights become more expensive when closer to the date of the event. We recommend that you work out your accommodations as soon as possible before applying to host a panel or event.

No. Press outlets/organizations are only allowed a maximum of three (3) complimentary press badges. However, you may purchase up to one (1) additional press badge at full price.

No. Press team members must pick up their badges individually. There are no exceptions!

Yes, but only once. This request must be submitted in writing via email and approved by the Press Department beforehand. Additional details will be provided to approved applicants regarding the process in their confirmation documents.

No, past approvals do not guarantee that your application will be approved for Dream Con 2024.

No, Dream Con does not offer financial compensation or accommodations (travel, lodging, meals, parking, etc.) for any programming host or group. 

If approved, refunds for previously purchased badges will be issued up to 30-days after the submitted request deadline post Dream Con. Each member of your team that purchased a badge must individually complete the Refund Request Form in August. Any individual who does not submit the form by the deadline, will not receive a refund.

You should apply if you are already interested or will be attending Dream Con. Your location will not negatively affect your application. Please be advised that flights become more expensive when closer to the date of the event. We recommend that you work out your accommodations at your own discretion.

To ensure entry to Dream Con, it is recommended that you purchase an attendee badge before applying for a press badge. Rejected applicants will not receive an extra opportunity to purchase badges after all public releases have been completed. 

Visit our “Gaming Page” under the “Explore” tab on the Dream Con website to register for tournaments, learn more, and stay up to date. For additional updates about tournament availability, please join our discord server or follow us on social media for announcements.

Please email us at gaming@dreamconvention.com and tell us about your project, organization, or video game project. We review all inquiries on a case by case basis to ensure appropriate cohesion with the Dream Con mission and family friendly audience.

Please review our Age Policy/ Restrictions regarding child procedures and policies located on the Dream Con FAQ page.

Yes. Please be sure to check with badge registration for Dream Con to ensure your access into Dream Con prior to signing up/ paying gaming tournaments entry fees. If you can confirm your registration, you may enter into the gaming tournaments. Please be sure you perform the additional necessary registration activities for the available gaming tournaments.

Additionally, bring your registration credentials as well as the email that was used for registration with you to confirm your identity at the Dream Con event and gaming tournament. Review the Dream Con FAQ page for more information.

Thank you so much for your patronage and support! Please send all recommendations to our discord server in the “suggestion-box”. Title your response “Gaming-Dept” and then type your message.

Yes. A standard admission badge of any type is required before entering and will be cross-checked with the ticketing platform database to ensure enrollment. For more information about Dream Con badges, please visit the Dream Con FAQ page.

Yes. All tournaments have a separate entry fee that must be paid. Please note the entry fee is non-refundable under every circumstance; even if a competitor is unable to secure an admission badge in a timely manner. Please pursue at your own risk.

Yes. However, you will need to pay a separate entry fee for each tournament you desire to participate in. Please see the additional information associated with each tournament on our Gaming Hall Page.

Please be sure to check with badge registration for Dream Con to ensure your access into the Dream Con Convention prior to signing up/paying gaming tournaments entry fees. If you can confirm your registration, you may enter into the gaming tournaments. Please be sure you perform the additional necessary registration activities for the available gaming tournaments. Purchases are non-refundable.

Additionally, bring your registration credentials with you to confirm your identity at the Dream Con event and gaming tournament.

Dream Con does practice seeding procedures. However, all tournaments vary in structure, design, etc. and may not offer seeding procedures. If this is a concern for you, please be sure to stay updated on the Gaming Hall Page for more details regarding the individual tournaments as the event draws closer.

All rooms from each hotel have been released. As rooms are canceled or modified, availability will fluctuate. We recommend checking the Hotels on the Plan Your Trip tab frequently for updates.

While hotel policies regarding minimum age requirements may differ, it's important to note that hotels typically enforce such requirements for reservations and check-ins. We recommend reaching out directly to the hotel via their local contact number (not the toll-free line) to inquire about their specific policies before making your reservation.

We recommend reaching out to your hotel directly to seek assistance with resolving the error. Their staff should be able to address the issue and provide you with the necessary support.

Call the hotel directly prior to your arrival to request early check-in or late check-out. Direct phone numbers for all hotels can be found on your confirmation email or on the hotel's Contact page.

Please be advised that parking rates vary at each respective hotel. For current daily rates and any potential updates affecting pricing, visit the hotel websites directly. Be prepared for potential expenses, as parking costs can be significant.